Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Contact Details

Email: blackveilfoundation@proton.me

What Information We Collect, Use, and Why

We collect or use the following information for the operation of customer accounts and guarantees:

• Account information, including registration details
• Information used for security purposes
• IP addresses
• Session metadata (e.g., device, browser information)

We collect or use the following information to comply with legal requirements:

• Contact information

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Account information

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. Which lawful basis we rely on may affect your data protection rights:

• Right of access: Request copies of your personal information
• Right to rectification: Correct or complete inaccurate or incomplete data
• Right to erasure: Ask for deletion of your personal data
• Right to restriction: Ask us to limit how we use your information
• Right to object: Object to data processing
• Right to data portability: Ask us to transfer your data elsewhere
• Right to withdraw consent: You may withdraw consent at any time

We must respond to your request within one month. To make a request, please use the contact details at the top of this notice.

Our Lawful Bases for Processing

• Consent: You have given clear permission. You may withdraw consent at any time.
• Legal obligation: We must process data to comply with the law.

Where We Get Personal Information From

We collect data directly from you.

How Long We Keep Information

We retain data only as long as necessary. Please contact us for more detail about specific retention timelines.

Internal Access & Moderation

• Netlify: Hosting platform for domain and site content
• Supabase: Authentication, database, and submission system services

In order to maintain system integrity and prevent abuse, designated site administrators (Namely; TehLuna) have access to certain user metadata such as IP addresses and last access timestamps. This data is visible only within secured moderation tools, is never shared externally, and is used solely for security, anti-abuse, or diagnostic purposes.

We may also use this data to contact you if we suspect your account has been compromised or if we need to verify your identity.

How to Complain

If you have concerns about how your data is used, contact us using the email above. If you're unsatisfied with our response, you can file a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint